Frequently Asked Questions
What is the return policy?
Please see out returns & refund policy by Clicking Here
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.Generally, orders within the UK are received within 4-7 working days and internationally delivery times can take 14-21 working days.For more information click here
My order hasn't arrived yet. What should I do?
Please check the tracking link provided in your dispatch email for the latest update. If your order is significantly delayed or if the tracking has not updated, please contact our customer service team with your order number, and we will investigate for you. Please also ensure any outstanding customs fees / taxes / duties have been paid.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. You can find this at the check out page.